What Sets Us Apart

Our Peace of Mind Five Star Commitment

  • Professionalism
  • Trust
  • Caring Staff
  • Satisfaction
  • Giving Back Commitment

Professionalism

We are professional pet care providers and as such our clients know that when they leave their pets in our care they know that we have the knowledge, experience and capability to handle that responsibility. As professionals we are Bonded & Insured, Certified in Pet First Aid and CPR in case of emergency and we are members of Pet Sitters International and National Association of Professional Pet Sitters.

Trust

Creating a trusting relationship with our clients is very important to us at Five Star Critter Care! We stand by our commitment to our clients and their pets to provide top notch service on a consistent basis. We strive to create a trusting relationship by also effectively communicating with our clients during our initial meet & greet and follow through to ensure they are kept apprised on how their pets are doing while they are gone.

Caring Staff

We have true animal lovers on our staff and as such they understand the love you have of your pets and they take that to heart while caring for them. We will care for your pet like they are our very own. That means not only will they get lots of love and affection, but we also keep a close eye on the wellbeing of your pet to ensure you come home to a happy AND healthy pet! For this reason we have created enrichment activities that are meant to satisfy not only your pet’s physical needs (exercise), but also their mental needs.

Satisfaction

We strive to provide five star service to ensure the satisfaction of our clients and their pets. Therefore, we provide a wide variety of services and are capable of creating and implementing a specialized care plan for your pets. We want to provide great service that you are so happy with that you tell all your friends, family and neighbors AND you use us again and again.

Giving Back Commitment

A portion of all the money we make will be donated right back to deserving organizations that work hard to make a difference in the lives of the less fortunate. Every quarter we will pick a different charity to donate a portion of our income to.   So when you hire us you are not just getting something from us, you are giving to others!  Look for more from us in the future about other initiatives we will be getting involved in.

 

 

 

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