Our mission is to provide our clients peace of mind about the wellbeing of their pet(s) and make our services convenient to use. Pets are family and our team understands that their wellbeing and happiness is a primary concern. That is why our fabulous team is ready to provide five star care to your pets, whether their pet parents are gone for a day or two weeks.
We create a customized care plan for each of our clients households so that each of their pets receive the best possible care. Our well trained team members utilize a convenient phone app called Time To Pet which makes it a breeze for them to send visit reports to clients after each visit and likewise, pet parents can easily send them messages back if they have any specific questions about their pets and their care.
As a small business, we understand the importance of running a good business so we have stepped up our game into the tech world. We utilize a software and phone app called Time To Pet which allows so many conveniences to our clients! It makes it easy to request visits, view/pay invoices, update pet care info, send messages back and forth to their pet sitter(s) and receive visit reports.
We do our best to provide the best pet care experience possible and hope you join the Five Star Critter Care family today
Credentials
Insured & Bonded
We take our work seriously and for our clients peace of mind we are insured and bonded through Business Insurers of the Carolina’s.
Background Checked
Our staff complete a comprehensive background check that includes a country wide criminal background check and motor vehicle report.
Pet First Aid & CPR Trained
Our pet sitters and dog walkers all take a pet CPR and first aid course so they know what to do in case of an emergency.
Dependable & Responsible
Our team utilizes a software app called Time To Pet that allows them to see their schedule, pet care profiles etc… so they can provide five star care to our clients pets.
Company Trained
Our team goes through industry specific training through Fetchfind as well as internal company training with respect to company wide SOP’s as well as on the job training .
Affiliations & Accreditations
